See the interpreter, see the patient. Face-to-face communication via secure video — including American Sign Language — on any device, in minutes.
Video Remote Interpretation delivers a certified interpreter's face directly to your consultation — through a tablet, laptop, or dedicated VRI cart. For visual-rich interactions like ASL interpretation, mental health assessments, or nuanced medical conversations, seeing the interpreter dramatically improves communication quality and patient comfort.
| Situation | VRI | OPI |
|---|---|---|
| ASL / Signed Languages | ✓ | — |
| Mental Health Visits | ✓ | ✓ |
| Physical Exams / Procedures | ✓ | ✓ |
| Rapid Triage / Phone-Only | — | ✓ |
| Non-Verbal Patient Cues | ✓ | — |
ADA-compliant ASL interpretation in every department — not just when an in-person ASL interpreter happens to be available.
Rapport-building and emotional nuance are lost over voice alone. VRI preserves facial expression and nonverbal communication in therapy sessions.
Complex decisions require two-way communication. VRI ensures patients can ask questions and confirm understanding visually.
Add a third-party interpreter to any telehealth visit without breaking the existing provider-patient video connection.
"Our ASL patients finally have consistent, high-quality interpretation in every department — not just when someone remembers to schedule an in-person interpreter two weeks out."— Accessibility Coordinator, Community Health System
"We piloted VRI in our behavioral health unit and patient satisfaction scores for LEP and Deaf patients jumped 18 points in the first quarter."— Chief Medical Officer, Urban Behavioral Health Center
On-demand and scheduled VRI for any specialty. We'll respond within one business day.